7000bet's Privacy Policy

This privacy policy applies to all services, websites, and applications related to the 7000bet platform. When you register on 7000bet, log in, or use any of our services, you are considered to have accepted the terms of this policy.

The policies described in this document apply to users in Bangladesh, and only individuals aged 21 or older are eligible to use 7000bet's services. You are requested to read this privacy policy carefully before using the platform. Reading our Terms and Conditions alongside this policy will give you the full picture.

7000bet collects different types of information at various stages. The purpose of collecting this information is to provide you with better and safer service. The types of information collected are described in detail below:

2.1 Registration Information

The information you provide when opening an account includes:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Documents required for identity verification (National ID card or passport)

2.2 Transaction Information

Information related to your deposits, withdrawals, and betting activity is stored automatically. This includes:

• Date, time, and amount of each transaction
• Details of the payment method used (bKash, Nagad, Rocket, or bank transfer)
• Bet history and game activity records
• Bonus and promotion usage history

2.3 Device and Technical Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier
• Browser and operating system type
• Session duration and pages visited
• Data obtained from cookies and similar tracking technologies

2.4 Communication Information

When you contact our support team via live chat or email, a record of that conversation is stored. This is used to improve service quality and resolve disputes.

Collected information is used only for specific and legitimate purposes. 7000bet never uses your information for unnecessary or unspecified purposes. The main purposes of use are listed below:

3.1 Account Management and Identity Verification

Information is needed to manage your account properly and confirm your identity. This is essential for preventing multiple identities on a single account and for preventing money laundering and fraud.

3.2 Service Delivery and Improvement

Information is used to improve your gaming experience, to provide relevant bonuses and offers, and to enhance the overall performance of the platform.

3.3 Financial Transaction Processing

Payment-related information is needed to complete your deposits and withdrawals correctly. 7000bet processes transactions via bKash, Nagad, Rocket, and bank transfer, and information is verified to ensure the security of each transaction.

3.4 Security and Fraud Prevention

Information is analysed to detect and prevent unauthorised access, fraudulent activity, and other security threats. Your data is kept secure through SSL technology and advanced encryption.

3.5 Responsible Gaming Program

We monitor player activity in accordance with our responsible gaming policy. If problematic gambling behaviour is observed in any user, appropriate support is provided.

3.6 Compliance with Legal Obligations

Retaining certain information is mandatory in order to comply with applicable laws and regulations and to provide required information to relevant authorities.

7000bet does not sell or transfer your personal information to any third party for commercial purposes. However, limited information may be shared in certain circumstances:

4.1 Service Provider Partners

Necessary information may be shared with technology and payment partners who assist in operating our platform. These partners are required to comply with 7000bet's privacy standards.

4.2 Law Enforcement Agencies

Information may be provided in response to a court order or a lawful request from a competent authority. In such cases, only the requested information is supplied.

4.3 Fraud Prevention Agencies

Some information may be shared with specialised agencies to prevent money laundering and fraudulent activity. This is done to protect all users, including you.

Cookies and similar tracking technologies are used on the 7000bet website. These technologies help improve your browsing experience and analyse the performance of the platform.

5.1 Essential Cookies

These cookies are necessary to maintain your login session, ensure security, and operate the core functions of the platform. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings — for example, your language preference or display settings. You can control these from your browser settings if you wish.

5.3 Analytical Cookies

These cookies are used to understand which pages are visited most and how users interact with the platform. Data collected this way is used only for aggregate analysis.

Disabling cookies entirely in your browser may limit some features of the platform.

7000bet applies industry-standard security measures to protect your personal and financial information. These measures are effective at both the technical and administrative levels.

6.1 Encryption

All data between your device and our servers is protected via SSL encryption. Passwords and payment information are stored using advanced encryption algorithms.

6.2 Access Control

Only authorised staff can access your information. A separate access level is assigned to each staff member and all access is logged.

6.3 Regular Security Testing

Regular security audits and tests are conducted to identify potential security vulnerabilities. Any issues found are resolved immediately.

6.4 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary preventive measures. Contact us by email: [email protected]

7000bet retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account information: For the entire period the account is active and for a minimum of five years after closure.
• Transaction records: A minimum of five to seven years as required by legal obligations.
• Communication records: Three years from the date of the last communication.
• Cookie data: Depending on the type of cookie, generally 30 days to two years.

Once the specified period has elapsed or the purpose of retention has been fulfilled, information is securely deleted or anonymised.

As a 7000bet user, you have several important rights over your own information. These rights are discussed in detail below:

8.1 Right to Access Information

You may request to know what information we hold about you. In response to a verifiable request, the information will be provided within the specified timeframe.

8.2 Right to Correct Information

If there is any error in your information, you may request a correction. Many details can be changed directly from your account settings.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained to meet legal obligations and resolve ongoing disputes.

8.4 Right to Object to Data Processing

You may object to marketing communications or certain types of data processing. Once such a request is received, we will stop the relevant activity.

All services of 7000bet are intended only for individuals aged 21 or older. We do not knowingly collect information from minors. If a minor opens an account or provides information, that account will be closed as soon as it comes to our attention and all collected information will be deleted.

If a parent or guardian believes their underage child has registered on our platform, please contact us immediately.

7000bet reserves the right to update this privacy policy at any time. For significant changes, a notice will be posted on the platform and the "Last Updated" date at the top of the document will be revised. You are advised to review this policy regularly.

For any questions or concerns about the privacy policy, please contact our support team. Our support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.

To learn more about our platform, you can read our About Us and Company Information page. You can also visit the Frequently Asked Questions (FAQ) section to find detailed information about all our policies in one place.